We are actively working to ensure that this issue does not occur again in the future.
Posted Jul 12, 2023 - 07:47 UTC
Update
Our technical team is actively addressing the infrastructure challenges we are currently encountering. We anticipate a gradual restoration of service to all our users within the next fifteen minutes. We sincerely appreciate your patience and understanding.
Posted Jul 12, 2023 - 07:35 UTC
Identified
We are facing difficulties with our servers. We are currently working on the issue. Thank you for your understanding.
Posted Jul 12, 2023 - 07:26 UTC
This incident affected: Chat & Widget API and Web app (xeno.app).