It looks like our app performance is back to normal. We mark this status as resolved. It looks like many other tech providers were (still are) facing network problems. Thank you for your patience.
Posted Nov 25, 2020 - 17:11 UTC
Update
We are seeing improvements in our load times. Once Google Cloud will be back to normal we should be able to offer you an optimal performance again. We keep this status open and we continue to monitor the situation.
Posted Nov 25, 2020 - 16:03 UTC
Update
We believe the slowdowns we are experiencing are related to one of our providers (Google Cloud). Indeed, Google App Engine instances are currently seeing increased latency and instance start failures which can impact our app performance. We keep this status open and we continue to monitor the situation.
Posted Nov 25, 2020 - 15:44 UTC
Update
We are still experiencing slowdowns on xeno.app. Our tech team is investigating. Thank you for your patience.
Posted Nov 25, 2020 - 15:23 UTC
Monitoring
We analyzed our entire cloud infrastructure and we do not identify any specific issue. We believe the slowdown is not related to us but rather related to a network slowdown. We keep this status open and we continue to monitor the situation.
Posted Nov 25, 2020 - 15:14 UTC
Investigating
We are experiencing slowdowns on xeno.app. Our tech team is currently investigating.